FAQ

* How long has Northwest Designs been in busines and what exactly do they do?

Northwest Designs has been servicing events for over 30 years. We provide event specific apparel for your organization.

* How do we get our artwork designed with an event logo?

Northwest Designs provides one of our professional artists, at no cost, to create an exciting design specifically for your event, or we can use a design you already have.

* How and when do we get the shirts for our event?

Northwest Designs provides, at no cost, an event specialist that travels to your site and sets up a very professional display. We provide, at no cost, an assortment of popular styles, colors, and sizes to fit the needs of your particular event. We also bring sizes to accommodate the parents and coaches as well.

* How do the customers pay for their purchases?

Northwest Designs will accept CASH, CHECKS, CREDIT and DEBIT CARDS for everyone's convenience and to increase sales.

* How do the names get sent to you and printed on the shirts?

Northwest Designs will need the event coordinator to send us the rosters prior to the event. We would like them 2 weeks prior but if that is not possible just make arrangement with us and we will work with you in any way we can.

* What does Northwest Designs charge us for all these services:

ABSOLUTELY NOTHING. That is the best feature of our services. At no cost to your organization,

- Northwest Designs designs your logo

- Selects and purchases all product offered

- Provides sizes and styles to suit your event

- Provides the event specialists to sell the product

- Personalizes your event specific product

- Provides a % of all sales to your organization

* What kind of commission do we receive from Northwest Designs?

We usually pay based on a percentage of the sales taking into consideration the size & type of the event and the length of the contract. (single event, 3 yr. contract, 5 yr. contract etc.) One of our marketing specialists will be happy to discuss your particular event, and present a proposal at that time for you to review.

* What do we have to do for Northwest Designs?

- Provide us with a visible location to set up our display

- Provide us with at least 2 tables and chairs

- Provide us with an electrical outlet for our press

- Provide us with the rosters in order to personalize the shirts

* What if we want to give out free shirts at our event?

That would be fine. We have developed a way that you can still give out your free shirts and make some of your money back by using our services. We would sell your organization the number of shirts you were going to purchase comparable to other printing companies and still be on-site to print them. They can pick out the size, style, and any personalization they would like by taking the $15.00 coupon to upgrade and use it towards their selection.

* What quality are the shirts provided at our event?

Northwest Designs offers only the best quality product available. All of our t-shirts are 6.1oz. and 100% cotton, pre-shrunk;

* What is your return policy:

With anything personalized we make sure the size, color, and printing is done at the point of sale so their is really no reason to return. Of course with printing a shirt that is personalized as requested we cannot resell it and therefore the customer checks the size and selects the printing befor accepting their shirt. We do stand behind our quality 100% at all times.

* What size shirts do you provide?

We can provide any sizes you will need to accommodate the type and age bracket of your event participants. We have Youth Small all the way to 3XL.

* What is the quality of the print you put on our shirts?

Our shirts are actually screenprinted but applied on site. We do not use computer generated printing and you will not feel the print as it is printed into the fabric itself. You will see our shirts worn from year to year at the events. There are no special washing instructions.

* What if someone forgets to buiy their shirt and needs to order one after the event?

No problem. We keep all of our prints for at least 1 year. If anyone would like to order a shirt they can contact us by phone and we would be happy to take their order payable by credit card. There will be applicable shipping charge and they should receive their shirts within a 14 day period.